Kindness Matters Pillow Second Nature by Hand

Quick Shipping and Professional Packaging

Due to our long-term partnership with UPS, FedEx, DHL and a variety of other leading global carriers, we can offer various shipping options. Our warehouse staff is highly trained to package your goods exactly according to the specifications that we supply. Your items will undergo an exhaustive inspection and adequately secured before being shipped. We deliver to thousands of customers daily across different countries. This is an indication of our determination to become the largest online retailer globally. Warehouses and distribution centres can be located throughout Europe and the USA.

Orders that contain more than one item are assigned processing times for each item.

Prior to shipping, we examine the items ordered carefully before shipping. Today, the majority of orders will be delivered within 48 hours. The expected delivery time will be between 3 and 7 days.

Returns

Stock is dynamic. It's not completely managed by us, as we have multiple parties such as the factory and the storage. The actual inventory can be changed at any time. You may not receive your purchase after the order has been made.

The period of time is 30 days. We cannot exchange or refund your order when it's been 30 days since the purchase.

You are able to return an item when it's unopened and in the same condition as when you first received it. It should also be in the original packaging.