A good friend knows all of your crazy stories. A best friend has lived them with you. Second Nature by Hand

Professionally packed and fast shipping

We have a range of shipping options because of our long-term relationship with UPS FedEx DHL. Our warehouse staff are trained to package your goods exactly as per the specifications that we supply. Prior to shipping the goods are thoroughly inspected and secured. We ship to thousands customers every day from all over the world. This is a sign of our determination to becoming the largest online retailer on earth. The warehouses and centers for distribution are in Europe, as well as the USA.

Orders with more than one item are assigned processing times for each item.

Prior to shipment the items, our staff will carry out a thorough inspection on the items you purchased. Most orders are shipped within 48-hours. The estimated delivery time is between 3-7 days.

Returns

Stock is dynamic, and not fully managed by us because of the involvement of many different parties, such as the factory and our warehouse. The actual levels of stock can change at any moment. Be aware that your order will be out of stock when your order has been made.

The period of time is 30 days. If 30 days have passed in the past since you purchased, unfortunately we can't offer you a return or exchange.

The item must not be used, and it must be in its original condition. It should also be in the original package.