Dog mom Second Nature by Hand

Fast Shipping with Professional Packaging

Thanks to our longstanding association with UPS FedEx DHL and other top global carriers, we can provide a range of shipping options. Our warehouse staff are trained to pack your goods exactly as per the specifications we provide. Your products will be subjected to a thorough examination and will be properly packaged prior to being shipped. Everyday, we send to thousands of customers in many countries. This shows how we're dedicated to be the largest retailer online in the world. There are distribution centers and warehouses across Europe and the USA.

Note that orders containing more than one item will be subject to a processing period that is based to the specific item.

Prior to shipment We will inspect thoroughly the items you've ordered. Most orders are delivered within 48 hours. Expected delivery time is between 3 and 7 days.

Returns

The stock is constantly changing and not fully managed by us due to the involvement of multiple entities, including the factory as well as our warehouse. Actual stock levels may fluctuate at any moment. It's possible that your order may become unfulfilled after you place the order.

Our policy is valid for 30 days. If it's been more than 30 days since you bought the item and we're unable to offer you a complete refund or exchange.

The item cannot be in use and must be in the original packaging. It must also be returned in the original packaging.